Privacy Policy

Effective Date: 30/07/2025

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At Task Aide, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

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Who We Are

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Task Aide is a UK-based virtual assistant service, providing business and personal support to clients across a range of sectors.

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What Information We Collect

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We may collect and process the following personal data:

• Contact details: name, email address, phone number

• Business information: company name, job title, service needs

• Usage data: IP address, browser type, pages visited (via cookies or analytics tools)

• Correspondence: messages, enquiries, or feedback submitted through forms, chat, or email

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How We Use Your Information

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We use your personal data to:

• Respond to enquiries or service requests

• Provide our virtual assistant services

• Send relevant updates, newsletters, or marketing (only with consent)

• Improve our website performance and user experience

• Meet legal or contractual obligations

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Legal Basis for Processing

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Under UK GDPR, we process your data using the following lawful bases:

• Consent – when you opt in to marketing

• Contract – when we provide you with services

• Legitimate interest – for website performance and security

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Data Sharing

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We do not sell or rent your personal data. We may share your data with:

• Service providers (e.g. email or CRM platforms) under strict data processing agreements

• Law enforcement or regulators if required by law

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How Long We Keep Your Data

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We only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal or reporting requirements.

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Your Rights

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You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time

• Object to processing or request data portability

To exercise these rights, contact us at info@taskaideltd.co.uk.

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Cookies & Tracking

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We use cookies to improve your browsing experience. You can control cookies through your browser settings.

 

Data Security

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We take reasonable precautions to protect your data from loss, misuse, or unauthorised access, using secure systems and encryption where appropriate.

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Changes to This Policy

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We may update this policy occasionally. Changes will be posted here with the effective date at the top.

 

Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@taskaideltd.co.uk
Phone: 01928 635446